Security Bank Hotline: All Information You Want To Know

The Security Bank hotline offers advice and assistance for security-related matters such as identity theft, fraud alerts, and unauthorized transactions. There are many reasons that you may be unable to arrive at the bank and ask for help. In these cases, a Security Bank hotline is necessary for you. Let’s find out all about it below.

Introduction To Security Bank

Security Bank Corporation holds a high-ranking position in the Philippines’ universal banks. It is among the best ones which serve retail, corporate, institutional clients, and commercial. Established on June 18th, 1951, with professional and effective management, it has been a pillar of stability and commitment in the Philippine banking industry. The bank is steadfast in serving the clients’ needs and stakeholders. 

Security Bank not only offers excellent customer service but also has an extensive list of banking products, including leasing and financing, stock brokerage and foreign exchange, asset management, and investment banking with its subsidiaries: SB Cards Corporation, SB Equities, SB Capital Investment Corporation, Inc., SB Rental, SBM Leasing, SB Forex.

In 2014, the Security Bank took a proactive step to strengthen its market appreciation of the retail banking business that complements the wholesale offerings. It promises “BetterBanking begins here” and aims at providing priority service with best experience for customers.

Introduction To Security Bank

Security Bank

Security Bank Hotline Information

Here is all the information you may need about the Security Bank hotline:

Security Bank Corporate Center 

Email Address: sbfoundation@securitybank.com.ph

Telephone Number: 8867-6788 local 8830

Address: 7th Floor, Security Bank Centre, 6776 Ayala Avenue, Makati City, Metro Manila

Security Bank Contact Center

A 24-hour customer service hotline number is always ready to help with any inquiries and requests you may have. You can speak to a specialist about any issue you are facing about credit cards, banks, loans, and many others!

  • Metro Manila: Call (02) 8887 9188
  • Other Provinces: Call (02) 8887 9188
  • From Abroad: Call +63 2 8887 9188

If you need customer assistance, you can call the 24-Hour Service-Hotline: (632)-88-791-88.

For any inquiries or comments, call the Customer Service hotline: +632 8887-9188 or  1-800-1-888-1250 (With PLDT landline, it is toll-free).

Security Bank Contact Center

Contact Security Bank to receive excellent customer services

Email of Security Bank 

The official email is customercare@securitybank.com.ph. You will receive a response within the following 24 hours. Here is some information you must provide when reaching out for assistance via email: 

  • Complete Name:
  • Email Address:
  • Type of Concern:
    • Request
    • Complaint
    • Inquiry
    • Commendation
    • Suggestion
  • Details of your concern:
  • Contact Number:

Security Bank Bangko Sentral ng Pilipinas (BSP)

For any concerns or complaints about the way that your issues is addressed, please contact the Financial Consumer Protection Department at BSP via:

  • Fax Number: (632) 708 7088
  • Email: consumeraffairs@bsp.gov.ph
  • Call: (632) 8708 7087
  • Mailing Address: The Director

Financial Consumer Protection Department,

Supervision and Examination Sector,

Bangko Sentral ng Pilipinas

5th Floor Multi-Storey Building,

BSP Complex A. Mabini Street, Malate, 1004

How About The Services That You Can Receive When Contacting Security Bank Hotlines?

Here are all the services that you can receive if you contact security bank hotlines:

Missing Statement of Account

You can get a quick and easy overview of your account balances by accessing the eSOA website. If you have any questions whatsoever, they are available 24/7 at (02) 8887-9188.

Mobile Number Change

When you change the mobile number, you must let the bank know for updating. In this case, call 02 8887-9188.

Credit Card Balance Check

You can check your credit card balance with ease. Besides balance inquiry through text or SMS, you can check the balance just by dialing 02 8887-9188, and a representative will be happy to help you out!

Activate a Credit Card

Besides activation through text or SMS, you can activate your card by dialing (02) 8887-9188 – the Customer Service Hotline. 

Redeem Credit Card Points

Apart from viewing the rewards catalog and redeeming your points online, you can also redeem points by calling Customer Service Hotline –  (02) 8887-9188.

Credit Card Loss

If you find your card missing or mistakenly charged, immediately dial SBC’s 24-Hour Customer Contact Center – (02) 8887-9188.

Comments and  Inquiries 

For any inquiries and comments, please call Customer Service at +632 8887-9188, 1-800-1-888-1250 (for PLDT landline, it is free).

Is Security Bank Customer Service Good? 

Let’s take a look at the following Security Bank’s customers review here: 

“Overall, I’m glad that my experience with this bank was a good one! No other banks offer the service of having an associate visit you at your convenient time and place. The salesperson who assisted me was very nice and polite! She had broad knowledge about banking products as well as services. Also, she contacted me quite quickly, the same day I requested online. “–Theresa, Diliman, Q.C.

“My family started banking with Security Bank when I was a small child. It is wonderful to see how the rebranding affected everything, from their stores being friendlier and easier for customers like myself or other people of different preferences in mind. There is no longer any need to fill out deposit slips. Opening an account only takes 10 minutes tops – seriously impressive!”

–Gail, Libis, Q.C.

“I never thought I would switch banks, but I did it today. The lines were short, and my transactions went smoothly with a friendly smile from every employee passing by me while I waited outside of bank branches for just five minutes! It was amazing compared to my previous bank, in which employees treat customers as a burden.”

–Ana, Quezon City

“I was so happy to receive VIP treatment at the Security Bank. I did not even need to line up in spite of the long queue. Now, my banking experience is going to be much better than ever before! I want to receive the permanent Gold Card immediately!”

–Beth, Manila

Hence, Security Bank services will not fall short of your expectations.

Is Security Bank Customer Service Good?

Let’s see some of the customer’s reviews on their services

Final Thoughts 

In these last lines, we have provided all the information about the Security Bank hotline. If you have any issues with your credit card or any inquiries and comments, let’s dial the hotlines to get help. 

See also:

Metrobank Hotline

Home Credit Hotline

Union Bank Hotline

RCBC Hotline

PNB Hotline

GCash Hotline

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