Home Credit Hotline – Financial Solution For All

A financial crisis of any kind can happen to anyone. It is not anyone’s fault, yet finding a solution is not always simple.

Luckily, we have here The Home Credit provides solutions for all your financial needs! From helping you get started with budgeting to finding an affordable way out of debt, they have the tools you need at your fingertips – call Home Credit Hotline today! 

What Is Home Credit? 

Home Credit is a global consumer finance company with operations in 9 countries. Since its establishment in 1997, Home Credit has provided responsible financing largely to persons with little or no credit history, ranging from the Czech Republic and Kazakhstan to the Philippines.

Home Credit provides financial solutions to all

Home Credit provides financial solutions to all

Home Credit understands the influence of technology on people’s lives and offers financial solutions for everybody.

It has always been the aim of Home Credit to give financial tools to everyone since the first days, including first-time borrowers with the least amount of paperwork as possible. The company’s client base now stands at over 7 million, and they have employed 13,000 employees in this country alone.

The company also provides digital services that make it easier than ever before, so you can access these great products with just one click using Homecredit’s mobile app or online portal.

Home Credit Hotline Information

Some info about Home Credit

Some info about Home Credit


11th Floor, Vertis North Corporate Center Tower 1, North Avenue, Bagong Pagasa 1, Quezon City

Collections Hotline

  • (02) 7753 5712 (Globe)
  • (02) 8424 6612 (PLDT)
  • repayment@homecredit.ph
  • Open from 8AM – 8PM

Customer Service Hotline

  • (02) 7753 5711 (Globe)
  • (02) 8424 6611 (PLDT)
  • info@homecredit.ph

Open from 8 a.m. – 9 p.m. daily for POS and Cash Loan Concerns

24/7 for Credit Card Concerns


Live Chat with the team Home Credit at:


What Are The Services Of The Home Credit Hotline?

Below are some services that the Home Credit Hotline can offer for the clients.

Full Early Repayment Request

Interest-free financing is only available for the first 15 days after contract signing! Remember that there are no fees or interest incurred if you complete your loan within this time limit. 

The Customer service hotline of Home Credit is always ready to help .jpeg

The Customer service hotline of Home Credit is always ready to help

Simply call the Customer Service Hotline at (02) 7753 5711, so they can process this correction on file right away – without delay!

Encounter An Error When Making A Payment

A transaction might fail for a variety of reasons. In such a case, you can submit a screenshot of the problem along with your 10-digit loan account number to info@homecredit.ph so that they can look into it straight away.

An Auto-debit Arrangement Or Recurring Payment-related Problems

Home Credit is confident you’ll appreciate this simple payment option, so they will keep making your bank account fill up on autopilot. If you need to alter it, phone them at (02)77535712 before each planned date!

File A Complaint

You can send them an email with the subject “Complaint – (Your account number)” to info@homecredit.ph.

Home Credit aims to do their best for clients, but if they haven’t reached your expectations, you can get in touch with them at officeoftheCOO@homecredit.ph. You can express any ideas, criticism, or concerns, and don’t forget to include the following information:

  • Loan Account Number 
  • Changed Contact Information

See also: GCash Hotline – What Services Can I Receive When Contacting It?

How To Apply For Home Credit Loan Using Home Credit Hotline? 

Home Credit Philippines is a firm that provides individuals with loans in the form of product finance and multi-purpose loans. This home credit loan offer has an outstanding advantage in that it is available to anybody, even if you are not a current or future customer!

There are some requirements before applying for a loan 

When you apply for a loan with Home Credit, their teams will work hard to get it approved, no matter if you are a first-time or a long-time customer. 

Some of the essential criteria that must be met are: You must be a legal-age Filipino citizen with a good credit history and two (2) acceptable IDs.

If you want to discover how much you may borrow with the aforementioned Home Credit loan offer, you can stop by HOME CREDIT CASH LOAN – Minimum & Maximum Amounts You Can Borrow.

To apply for a Home Credit Cash Loan, you can visit one of their partner stores and get assistance from an agent or call the number on file.

Call: (02)7753-5714

Toll free Numbers:

  • Smart/PLDT: 1-800-10-234-3000
  • Globe: 1-800-8-905-0303

Home Credit helpline services are accessible from 8:00 a.m. to 9:00 p.m., Monday through Sunday.

Is Home Credit Hotline Good?

Home Credit Philippines has the honor to be recognized for its innovative and forward-thinking communications strategies by taking home the bronze award at the Stevie Awards for Innovation in Community Relations or Public Service Communications. 

Last year, Home Credit was also announced as winning the Silver Stevie Award under the same category. This annual competition highlights organizations that make positive contributions to the industry.

Home Credit’s customer service is second to none. They make it easy for you, the customer! With their tech-driven products and excellent hotline experience, we are sure that if there are any questions or concerns about your account, they will be happy to help solve them as soon as possible. 

That’s why Home Credit is so trusted in the Philippines.

Final Thoughts

Home credit is a great option for those who want to borrow money without collateral and quickly. You can apply for the loan over the phone, online, or at an office location using the hotlines provided by the Home credit hotline team.

We hope that we were able to provide you with all the necessary information. Thank you for reading.

See also: Home Credit Philippines – How to get loans with confidence

See also:

Metrobank Hotline

Security Bank Hotline

Union Bank Hotline

RCBC Hotline

PNB Hotline

GCash Hotline

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